Our Ethos
Approachable
We are more than just a vending machine! We strive to be a company with a human face. You can ring or email any time and you will quickly get a reply. You can even contact us through our social media profiles if you prefer.
Knowledgeable
We are nursery specialists, which enables us to have a deep level of knowledge about our products. Not sure about something? Just ask!
The Golden Rule
We treat customers the way that we would like to be treated ourselves. We believe that people should be treated fairly and we are approachable and open in our dealings with customers.
Fast & Efficient
We run a tight ship, answering queries and dispatching items within one working day. If for some reason we are out of stock of an item, we will contact you quickly to give you the opportunity to wait or cancel.
Quality & Care
We care about our stock both in the warehouse and during despatch. We handle items with care and make sure that they are stored safely to retain their quality. When packing we always package our stock the way that we would like to receive it.
Good quality products
At Hello Baby we only sell high quality products that we would use ourselves. We don't believe in selling low quality products that quickly break and end up in land fill.
Know what you are buying
We work hard to provide the best descriptions we can about products so that you know exactly what you are buying. We take pride in our images and find video demonstrations where possible.
Constant innovation
We love to try new things, be that products or new way of reaching our customers. If you see something you like that we don't stock, please let us know!
Offers and updates
We work closely with our suppliers to offer get great deals and discounts throughout the year.
Keep in touch
We use emails and social media to keep you up to date about the latest offers, products and everything else you need to know. You can subscribe to our emails here.
